Privacy Policy

Last updated: 10/01/2026

SynapHR is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, platform, and services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name

• Work email address

• Company name

• Job title or designation

• Contact details

b. Account & Usage Data

• Login credentials (encrypted)

• Platform usage activity

• Feature interactions and preferences

c. Candidate & HR Data (Client-Provided)

• Candidate profiles, resumes, interview notes

• Hiring decisions and workflow data

• Time tracking and productivity records

SynapHR processes this data solely on behalf of its customers.

2. How We Use Your Information

We use collected information to:

• Provide and operate the SynapHR platform

• Automate HR and hiring workflows

• Improve platform performance and features

• Generate analytics and AI-driven insights

• Communicate service updates and support responses

• Ensure legal, regulatory, and security compliance

We do not sell personal data to third parties.

3. AI & Automated Processing

SynapHR uses AI and automation to:

• Rank and shortlist candidates

• Generate hiring insights and recommendations

• Analyze workflow efficiency and productivity trends

All AI outputs are assistive and configurable. Final decisions remain fully under customer control.

4. Data Sharing & Third Parties

We may share data only with:

• Trusted infrastructure providers (hosting, analytics, security)

• Integration partners authorized by the customer

• Legal authorities when required by law

All partners are contractually obligated to maintain confidentiality and data protection standards.

5. Data Security

We implement enterprise-grade security measures, including:

• Encryption at rest and in transit

• Role-based access controls

• Secure authentication and audit logs

• Continuous monitoring and vulnerability testing

Our platform aligns with GDPR, SOC 2, and ISO 27001 best practices.

6. Data Retention

We retain data only as long as necessary to:

• Provide our services

• Meet contractual obligations

• Comply with legal and regulatory requirements

Customers may request data deletion or export at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

Requests can be submitted via our contact details below.

8. Cookies & Tracking

We use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Maintain session security

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Data may be processed in secure data centers across different regions. We ensure appropriate safeguards are in place for all cross-border data transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised “Last updated” date.